Lumion Support Center
Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Member59139 on July 10, 2012, 02:50:29 am
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Hi,
I have just recently downloaded the Free Version of Lumion, it downloaded correctly and installed just fine. When I open up the program it works fine until I choose a scene, the screen flashes completly off and on a few times and then an error pops up saying that the AMD driver is not responding resulting in a blue screen error, with my computer needing to be restarted.
I have a HP Pavillion DV7 Notebook
Windows 7 - 64 bit Intel core i7
Radeon HD 7690M Graphics card
8GB Ram
It is a fairly new laptop aswell so there is plenty of memory.
Any help with this would be much appreciated!
Cheers,
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Hi Sheady, try following these instructions and let me know if that solves the problem:
http://lumion3d.com/forum/general-discussion/ati-radeon-6490-m/ (http://lumion3d.com/forum/general-discussion/ati-radeon-6490-m/)
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Problem solved! Thanks alot for your help.
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Good to hear that.
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Hey
I have the Same Problem, i checked youre link but i couldnt find out what to do?! ???
Help plZz |:(
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Hi arsalan, please read this:
http://lumion3d.com/forum/f-a-q/crashdriver-crashblue-screen-on-laptops/ (http://lumion3d.com/forum/f-a-q/crashdriver-crashblue-screen-on-laptops/)
If you still can't resolve the problem, please type "DXdiag" in the Windows Start menu -> Click on "Save All Information", and attach the dxdiag.txt document to your next post.
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here you are
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Hi arsalan, you have an HP DV6 laptop with an AMD graphics card and an Intel HD graphics card.
Please follow the instructions on HP's website to ensure that Lumion uses the AMD card instead of the Intel HD card:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03048374 (http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03048374)