Lumion Support Center

Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Member1553 on May 15, 2011, 02:55:52 pm

Title: Lumion 64 bit issue
Post by: Member1553 on May 15, 2011, 02:55:52 pm
Exporting from Sketchup is broken with the 64bit update2, you now need to explode all models to export otherwise they will not show up in Lumion, this does not occur with 32 bit. I have tested this 3 times and conclude this to be a bug.
Title: Re: Lumion 64 bit issue
Post by: Member1171 on May 15, 2011, 04:33:04 pm
Reported already: http://lumion3d.com/forum/index.php?topic=1074.0 (http://lumion3d.com/forum/index.php?topic=1074.0)
Hopefully it will be addressed in the soon to be released update 2 (?) or how they are numbered now (you speak of version 2 but is that update 1 or the additional 64 bit release?)
Title: Re: Lumion 64 bit issue
Post by: Member1553 on May 15, 2011, 05:53:35 pm
Update 2, I downloaded it yesterday...took forever to download.I uninstalled it as there is no point using it if I have to explode my models.
Title: Re: Lumion 64 bit issue
Post by: Artur Brzegowy on May 15, 2011, 11:23:46 pm
We are working on this issue now. But it is not fixed in 64bit build 2 yet.
I will inform you as soon as we fix it.

The workaround for now is to use 32 bit version.
Title: Re: Lumion 64 bit issue
Post by: Member1924 on May 16, 2011, 02:59:37 am
Hi Pete

that's a bug to be solved as Remko said. For today the options are: explode the model. export from SU to OBJ and reimport or work with 32 bits software....

I hope this issue will be solved soon
Title: Re: Lumion 64 bit issue
Post by: Member2766 on May 16, 2011, 05:11:14 pm
I had noticed this too Pete - but was working with a different model since changing to 64 bit version.
Glad to know it was a software issue and not something I was going to have to deal with on every model I export.
Title: Re: Lumion 64 bit issue
Post by: Artur Brzegowy on May 17, 2011, 12:08:51 am
We have just fixed this issue.
It will be available from the next build.
Title: Re: Lumion 64 bit issue
Post by: Member2766 on May 23, 2011, 05:32:17 pm
Be looking forward to the next build...this is really an annoyance. :-[
Title: Re: Lumion 64 bit issue
Post by: Member1464 on May 30, 2011, 01:56:17 pm
Can't you just make a service pack update for this issue?
Title: Re: Lumion 64 bit issue
Post by: Ferry on June 06, 2011, 03:48:46 pm
The new update IS a service pack. Maybe a bit to big a service pack though :P