May 11, 2012, 05:37:05 am
Argh, I misunderstood and was confused by the Pro upgrade process. I de-activated my license, but then re-activated it without understanding clearly the license upgrade process. Then I realized I needed to add my new Pro product key to my user page, which I did, but realized I cannot now de-activate my Lumion Ultimate License. I'm stuck in a black hole. Can someone help me de-activate my Ulitimate License so I can activate the Pro license? Thanks!