Author Topic: Issues connecting to trial server  (Read 1075 times)

Marc

    Reputation: 2
Issues connecting to trial server
« on: December 09, 2010, 08:59:26 am »
December 09, 2010, 08:59:26 am
I've downloaded and installed the 1.7gb lumion package, and after following the instructions step-by-step, Im still not able to connect to the server. I either have to retry connecting to server or lumion freezes at splash-screenYell

 

Please assist as soon as possible. 

 

PS I run kaspersky IS 2011, so if you can give me an idea how to go about setting up a port, pls let me know

Issues connecting to trial server
« Reply #1 on: December 09, 2010, 09:54:57 am »
December 09, 2010, 09:54:57 am
Hi,

This tutorial shows how to create exceptions in your firewall in Kaspersky Internet Security 2011. In essence most firewalls can be configured to allow applications opening a port. In that case you can add Lumion.exe to the allow list. Another option is to let any application open port 7001 by adding such a rule to your firewall.

Arthur

Marc

    Reputation: 2
Issues connecting to trial server
« Reply #2 on: December 10, 2010, 07:15:17 am »
December 10, 2010, 07:15:17 am
Thanks for the help, but after several more hours of struggling, I realised it was my service provider that was at fault. So for now, I sign in with another SP until my USB key arrives.

 

Thanks again

Issues connecting to trial server
« Reply #3 on: December 10, 2010, 10:55:59 am »
December 10, 2010, 10:55:59 am
Wow you have a service provider that's blocking ports? I would get another one.