Author Topic: Incorrect Login Lumion Free  (Read 765 times)


Re: Incorrect Login Lumion Free
« Reply #1 on: July 06, 2012, 09:40:00 am »
July 06, 2012, 09:40:00 am
Maybe try changing your login name so it is not like an email address, and not using any special characters such as the @.

Re: Incorrect Login Lumion Free
« Reply #2 on: July 06, 2012, 12:02:42 pm »
July 06, 2012, 12:02:42 pm
We're checking what the problem is. Stand by as we are looking for a solution.

Re: Incorrect Login Lumion Free
« Reply #3 on: July 06, 2012, 12:44:05 pm »
July 06, 2012, 12:44:05 pm
It says Incorrect Login.
I've tried:
-Copy/paste Login and Password
-Change Password in Account settings, then retry.

Stil "Incorrect Login". What else to do?

We looked at the problem and found that the problem arises from the @ character in your user name. This character is used to log in under a domain (when an organization has multiple accounts).

We changed this to prevent any confusion but aparently the bug is still there in the version you are using. I changed your user name so it does not contain a dot @ sign anymore.

please use "camsogfno" now as your login name. You might need to request a new password because the pasword hashing also uses your login name to scramble your password so it will probably not work.

Just click the lost pasword link on the login page to set a new password.

Re: Incorrect Login Lumion Free
« Reply #4 on: July 06, 2012, 01:03:58 pm »
July 06, 2012, 01:03:58 pm
P.S. We've sent you an email with this information as well - please check you inbox.