Author Topic: customer area  (Read 1443 times)

Marcelo Estay Santander

    Reputation: 0
customer area
« on: June 09, 2011, 06:19:30 pm »
June 09, 2011, 06:19:30 pm
Hi, im a licenced user but cant log into de customer area for activate Lumion with the new key you just sent me. The customer area user and password are the same as the forum? I tried with the same but cannot enter.

Thanks.

Re: customer area
« Reply #1 on: June 09, 2011, 06:20:35 pm »
June 09, 2011, 06:20:35 pm
There may be a problem with the login, since you have an unusual loginname.

However: try again, I just fixed this.

Marcelo Estay Santander

    Reputation: 0
Re: customer area
« Reply #2 on: June 09, 2011, 06:26:19 pm »
June 09, 2011, 06:26:19 pm
when i go to the Customer Area from the forum, the login screen appear; enter user and pass (same as forum) but nothing.


Re: customer area
« Reply #4 on: June 09, 2011, 07:00:28 pm »
June 09, 2011, 07:00:28 pm
when i go to the Customer Area from the forum, the login screen appear; enter user and pass (same as forum) but nothing.
Hi,

I will fix that tomorrow. If you are really deseparate to get the update, sign up with a new account with a simple username (no spaces, etc) and register your key.

We will transfer the license key to your old account later.

Marcelo Estay Santander

    Reputation: 0
Re: customer area
« Reply #5 on: June 09, 2011, 07:24:45 pm »
June 09, 2011, 07:24:45 pm
Hi,

I will fix that tomorrow. If you are really deseparate to get the update, sign up with a new account with a simple username (no spaces, etc) and register your key.

We will transfer the license key to your old account later.

I can wait; thanks

Lech Switala

    Reputation: 3
Re: customer area
« Reply #6 on: June 09, 2011, 08:51:12 pm »
June 09, 2011, 08:51:12 pm
the LumionSP2-64 is still 2 days of downloading time...  |:(

tug

    Reputation: 28
Re: customer area
« Reply #7 on: June 10, 2011, 02:07:27 am »
June 10, 2011, 02:07:27 am
now appears 15 days downloading for me.... :D maybe when next version will be released I will got this version...  :-D :-D :-D :-D :-D