Lumion Support Center
Support for unlicensed users => Post here if you can't find your License Key => Topic started by: Member136399 on February 11, 2014, 05:57:44 pm
-
Hi
I need assistance, when I open the program Lumion 3.2 I get an error message "Lumion.exe has stopped working", A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Can someone help me Plese'
Wolde
-
Hi Wolde, is this Lumion Free 3.2.1?
-
yes it is, I wanted to try it out before buying.
-
And you already double-checked whether your PC meets the minimum hardware requirements (http://lumion3d.com/forum/f-a-q/lumion-2-minimum-hardware-requirements/)?
-
I have 2.4GHz Processor, 6GB and a 64-bit Operating system, I think that's the requirements I saw needed
-
My Video Card is an Intel(R) HD Graphics 4000
-
Your specs with 6GB (RAM?) sound minimal, however the key thing is the HD Grpahics 4000. Lumion will not run on the Intel integrated graphics. If you have a laptop you need a dedicated GPU, and to set the GPU to be used when running Lumion.
Also, please note minimum requirements in relation to scene complexity (refer below 1).
Laptop Issue - Assigning Lumion to GPU:
Laptop PC's - Integrated Intel Graphics: (http://lumion3d.com/forum/f-a-q/laptop-pc's-integrated-intel-graphics/)
and:
Please check which GPU is being used for Lumion. Details in this topic: Crash/Driver crash/Blue screen/"Not the same" error on laptop PCs (http://lumion3d.com/forum/f-a-q/crashdriver-crashblue-screen-on-laptops/).
How to Set Optimus for Laptops:
See: How to Set Optimus for Laptops in topic problem with lumion (http://lumion3d.com/forum/general-discussion/problem-with-lumion/msg12748/#msg12748).
Refer further:
1. LUMION 4: Minimum hardware requirements (http://lumion3d.com/forum/f-a-q/lumion-2-minimum-hardware-requirements/)
2. Lumion Web Site: Specifications (http://lumion3d.com/specs/)
3. Passmark: Videocard Benchmarks (http://www.videocardbenchmark.net/high_end_gpus.html)